FAQ’s

FREQUENTLY ASKED QUESTIONS

Does the Buffalo Airport Hotel offer free airport shuttle service?

The Buffalo Airport Hotel does offer free 24-hour airport shuttle service to and from Buffalo Airport.

How do I get a shuttle to the Buffalo Airport Hotel from the airport?

Once you have your luggage, you may call us 24/7 at 716-634-6969 and meet us at the designated hotel shuttle pick-up areaTurn left when you exit the airport, and you will see the covered waiting areas. 

How far is the Buffalo Airport Hotel from the airport?

The Buffalo Airport Hotel is located only 138 feet from the Buffalo-Niagara International Airport. It is the closest hotel to Buffalo Airport. We are also only 24 miles from Niagara Falls.  It is within walking distance however, the shuttle can get you there even faster. 

How much is parking at the Buffalo Airport Hotel?

Complimentary parking is included for each paid night’s stay. Unpermitted overnight parking is strictly prohibited. Park & Fly packages are available that include extended parking. Book direct with us HERE for the best perks! 

Can I park my car there if I am traveling?

We do offer extended parking packages, book direct HERE for the best perks and savings.  Upon check in you will receive a parking pass dated to expire on your registered return date.  

Free parking is only offered for each paid overnight stay with us.  Upon check in you will receive a parking pass dated to expire the day of your departure.  

Where is your parking lot for extended parking?

We have two offsite gated and secured parking areas located within a quarter of a mile from the hotelUpon check in you will follow one of our drivers to the assigned parking lot.   Upon your return our drivers will take you back to your car.  

Can I cancel my booking at the Buffalo Airport Hotel for a full refund?

Yes, when you book your stay directly with the Buffalo Airport Hotel, you can choose from one of our flexible rates which include the ability to change or cancel your reservation at no charge. 

However, if you book your room with any third party you will need to contact them and subject to their cancellation policies.   

Does the Buffalo Airport Hotel have a pool or hot tub?

No, the Buffalo Airport Hotel does not have a pool or hot tub. However, we do have yard games that you may borrow to enjoy out in “The Yard.”

What are the check-in and check-out times for the Buffalo Airport Hotel?

Check-in at the Buffalo Airport Hotel is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out fees.  

Does the Buffalo Airport Hotel offer free Wi-Fi?

Yes, the Buffalo Airport Hotel offers free Wi-Fi!  We also offer a complimentary Business Center. 

Does the Buffalo Airport Hotel have a restaurant on site or room service?

Located at the Buffalo Airport Hotel is Sports 365 Bar and Grill. Sports 365 is open Monday – Thursday, 12 PM- 10 PM; Friday & Saturday, 12 PM – 11 PM and Sunday, 11 AM- 10 PM. We are also the official hotel of the Bill’s Backers of Buffalo and the Bills Alumni Foundation. 
 

Is there a fitness center at Buffalo Airport Hotel?

Yes, there is an onsite fitness center at the Buffalo Airport Hotel open 24/7.  We have a treadmill, stair climber, elliptical and recumbent bike as well as free weights.  

How much does it cost to stay at the Buffalo Airport Hotel?

Rates for accommodation at Buffalo Airport Hotel vary by season. For your rate options, please click the “Book Online” button at the top of our website.  Booking direct always gets you the best perks! 

How many rooms does the Buffalo Airport hotel have?

The Buffalo Airport Hotel has 205 guest rooms. 

Can I bring my pet to the Buffalo Airport Hotel?

Currently, the Buffalo Airport Hotel only allows service animals. We reserve the right to decline the acceptance of pets at the discretion of hotel management. 

Does the Buffalo Airport Hotel have an elevator?

Yes, the Buffalo Airport Hotel has just two elevators installed for your convenience. 

Is the Buffalo Airport Hotel a nonsmoking property?

Yes, the Buffalo Airport Hotel is a completely nonsmoking property including the Yard as it is part of the hotel.